Automatic language translation
Our website uses an automatic service to translate our content into different languages. These translations should be used as a guide only. See our Accessibility page for further information.
On Wednesday, 19 February, a payment processing issue was discovered on the NSW Online Registry website. When existing users register a new credit card in the Online Registry, payments made using the new card fail. This issue affects the Online Probate portal.
What is happening?
The Digital Portfolio Team (DPT) are working with the vendors to resolve the issue and will provide updates on a resolution as soon as possible.
What do you need to do?
If you are experiencing the payment processing issue with Online Probate, you are advised to not use the Retry Payment function until the issue is resolved.
20 Feb 2025
We acknowledge the traditional owners and custodians of the land on which we work and we pay respect to the Elders, past, present and future.